Hospitals and health systems

ChristianaCare

Phone, published email, fax, addresses and the next step for your office.

10 contact routesNo directory research calls placed

patient billing

Patient billing customer service

Official page read
Phone302-623-7000Published email

patientpay@christianacare.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Bill questions and payment plans; also Medical Assistance/financial assistance information.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial Assistance Program — Patient Financial Services

Official page read
Phone302-623-7440Fax

302-327-7516

Published email

financialassistance@christianacare.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Eligibility screening and application help for the Financial Assistance Program; eFax and email also accepted.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — patient requests

Official page read
Phone302-320-6852Fax

302-320-4692

Published email

MedicalRecordRequest@christianacare.org

Published hours

Monday through Friday 8 a.m. – 4:30 p.m.

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address
Wilmington Hospital Att: HIMS 501 W. 14th Street Wilmington, DE 19801

Medical records requests

Release of Information representatives Mon-Fri 8-4:30; patients/legal representatives fax requests to 302-320-4692; authorizations may also be emailed or mailed.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management — healthcare provider record requests fax

Official page read
Phone

No phone listed for this route

Fax

302-320-4859

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Fax for record requests from healthcare providers (attorneys use 302-623-1431).

View source ↗ · Source checked 2026-10-25

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fax other

Health information management — attorney record requests fax

Official page read
Phone

No phone listed for this route

Fax

302-623-1431

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Fax for attorney record requests.

View source ↗ · Source checked 2026-10-25

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email other

Health information management — payer auditor record access

Official page read
Phone

No phone listed for this route

Published email

hims-payeraudit@christianacare.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Insurance payer auditors request access to patient records under the payer agreement.

View source ↗ · Source checked 2026-10-25

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case management

ChristianaCare Access Center — transfers (24/7)

Official page read
Phone800-428-0911Fax

302-733-2108

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Emergent, same-day and non-emergent transfers to ChristianaCare, ground/air transport, cath and neuro-interventional lab coordination. Local number 302-733-5555.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Medical-Dental Staff Services (Delaware) — credentialing

Official page read
Phone302-623-2597Fax

302-623-2593

Published email

MDSS@ChristianaCare.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address
Medical-Dental Staff Services 4000 Nexus Drive Suite NW2-100 Wilmington, DE 19803

Medical staff credentialing

Credentialing/privileging and affiliation verification for ChristianaCare Delaware; second fax 302-623-2527.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Union Hospital (Elkton, MD) Medical Staff Office — credentialing

Official page read
Phone443-245-7330Fax

443-406-1357

Published email

MDSCredentialing@ChristianaCare.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address
ChristianaCare, Union Hospital Medical Staff Office 106 Bow Street Elkton, MD 21921

Union Hospital medical staff credentialing

Credentialing for ChristianaCare Union Hospital.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician/Dental Referrals line

Official page read
Phone302-623-2273Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Physician/dental referral line from the ChristianaCare department directory.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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