ChristianaCare

Records, fax and other contacts

Find other published document channels. Confirm the department and purpose before sending any records.

fax other

Health information management / medical records release — patient requests

Official page read
Phone302-320-6852Fax

302-320-4692

Published email

MedicalRecordRequest@christianacare.org

Published hours

Monday through Friday 8 a.m. – 4:30 p.m.

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address
Wilmington Hospital Att: HIMS 501 W. 14th Street Wilmington, DE 19801

Medical records requests

Release of Information representatives Mon-Fri 8-4:30; patients/legal representatives fax requests to 302-320-4692; authorizations may also be emailed or mailed.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management — healthcare provider record requests fax

Official page read
Phone

No phone listed for this route

Fax

302-320-4859

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Fax for record requests from healthcare providers (attorneys use 302-623-1431).

View source ↗ · Source checked 2026-10-25

Report an update

fax other

Health information management — attorney record requests fax

Official page read
Phone

No phone listed for this route

Fax

302-623-1431

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Fax for attorney record requests.

View source ↗ · Source checked 2026-10-25

Report an update

email other

Health information management — payer auditor record access

Official page read
Phone

No phone listed for this route

Published email

hims-payeraudit@christianacare.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Insurance payer auditors request access to patient records under the payer agreement.

View source ↗ · Source checked 2026-10-25

Report an update

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find other published document channels. Confirm the department and purpose before sending any records.

Have ready in your secure workspace

  • Recipient department and exact document request
  • Required release or authorization
  • Secure return contact and existing request reference

Questions to resolve

  • Is this the correct destination for this document type?
  • Is there a secure portal or required form?
  • How is receipt confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice