DialClerk Directory

Health plans and insurers

Cigna Dental (Cigna Healthcare)

Phone, published email, fax, addresses and the next step for your office.

9 contact routesNo directory research calls placed

provider services

Dental Provider Services Unit — escalated claims, contracting and administrative issues

Official page read
Phone800-244-6224

Dental Provider Services Unit — escalated claims, contracting and administrative issues

Published hours

Monday-Friday, 9:00 a.m.-7:00 p.m. ET

Product, plan and location

dental
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Say 'Provider', enter Tax ID, say 'Contracting', then 'Dental'

Menus can change. No live call verification is claimed.

Cigna Dental provider guide: unit handles dental provider calls including escalated claims; also used to request forms for practice updates, PPO program changes and specialty network directory copies.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Cigna Dental automated eligibility system

Official page read
Phone800-244-6224

Cigna Dental automated eligibility system

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Identify as Provider, enter Tax ID, request Eligibility, then enter patient ID and date of birth

Menus can change. No live call verification is claimed.

Same 800.Cigna24 number; automated eligibility verification for dentists.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Cigna Dental Care general dentists — paper claims and encounters

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address
Cigna Dental Care General Dentists PO Box 188046 Chattanooga, TN 37422-8046

Cigna Dental Care general dentists — paper claims and encounters

Use ADA claim forms. Payer ID 62308 for all electronic claims. DHMO error-report resubmissions can be faxed to 860-457-4948.

View source ↗ · Source checked 2026-10-25

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claims

Cigna Dental Care specialists — paper claims

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address
Cigna Dental Care Specialists PO Box 188045 Chattanooga, TN 37422-8045

Cigna Dental Care specialists — paper claims

View source ↗ · Source checked 2026-10-25

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claims

Cigna Dental PPO — paper claims

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address
Cigna Dental PO Box 188037 Chattanooga, TN 37422-8037

Cigna Dental PPO — paper claims

PPO claims must be on ADA claim forms.

View source ↗ · Source checked 2026-10-25

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appeals grievances

Cigna Dental Care claim appeals — mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address
Cigna Dental Care Claim Appeals PO Box 188047 Chattanooga, TN 37422-8047

Cigna Dental Care claim appeals — mailing address

View source ↗ · Source checked 2026-10-25

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appeals grievances

Cigna Dental PPO claim appeals — mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address
Cigna Dental PO Box 188044 Chattanooga, TN 37422-8044

Cigna Dental PPO claim appeals — mailing address

View source ↗ · Source checked 2026-10-25

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fax other

Cigna Dental Care encounter error report — corrected resubmission fax

Official page read
Phone

No phone listed for this route

Fax

860-457-4948

Cigna Dental Care encounter error report — corrected resubmission fax

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address

Not researched for this route

Guide: indicate corrections on the monthly encounter error report (MNMR0387) and return to the encounter address or fax it here.

View source ↗ · Source checked 2026-10-25

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provider enrollment credentialing

Practice information updates — mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address
Cigna Dental PO Box 459027 Sunrise, FL 33345-9956

Practice information updates — mailing address

Mail completed practice/personal information update forms here; forms obtained from CignaforHCP.com Dental Forms or the Provider Services Unit.

View source ↗ · Source checked 2026-10-25

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How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

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