Provider services

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provider services

Dental Provider Services Unit — escalated claims, contracting and administrative issues

Official page read

Phone800-244-6224

Dental Provider Services Unit — escalated claims, contracting and administrative issues

Published hours

Monday-Friday, 9:00 a.m.-7:00 p.m. ET

Product, plan and location

dental
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Say 'Provider', enter Tax ID, say 'Contracting', then 'Dental'

Menus can change. No live call verification is claimed.

Cigna Dental provider guide: unit handles dental provider calls including escalated claims; also used to request forms for practice updates, PPO program changes and specialty network directory copies.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Contact to correctWhat needs correcting?Proposed public informationOfficial page that supports the correctionThis is public organization information only. I have not included patient, member, claim or private contact details. Privacy notice.

Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

Practice NPI and tax ID, kept in your secure workspace
Exact product name and member ID card
A one-sentence request and your office callback number

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