Colorado Access

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

Provider-carrier disputes (claim appeals) by mail

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Colorado

Mailing address
Provider-Carrier Disputes P.O. Box 17189 Denver, CO 80217-0189

Provider claim appeals

Mail a letter or provider-carrier dispute form with the claim appeal form; portal 'File Claim Appeal' is the electronic route. (Colorado Access provider manual, revised June 2025.)

View source ↗ · Source checked 2026-10-25

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appeals grievances

Grievance team (member grievances and discharge-from-care notices)

Official page read
Phone

No phone listed for this route

Published email

grievance@coaccess.com

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Colorado

Mailing address
Colorado Access Attn: Grievance P.O. Box 17950 Denver, CO 80217-0950

Grievances and discharge notifications

Written notifications (e.g., member discharge from care) and grievances. (Colorado Access provider manual, revised June 2025.)

View source ↗ · Source checked 2026-10-25

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Make the call count.

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

Have ready in your secure workspace

  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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