DialClerk Directory

PACE programs

Community Care PACE — Wisconsin

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

case management

Member care plans and service authorization questions

Official page read
Phone866-992-6600Published hours

Not published in this record

Product, plan and location

medicare · medicaid
Wisconsin

Published service area

PACE program: Kenosha, Milwaukee, Racine and Waukesha counties, as listed in the PACE-specific FAQ. Other Community Care programs have different areas; individual functional/financial screening and enrollment through the local ADRC remain required.

Kenosha County, WI · Milwaukee County, WI · Racine County, WI · Waukesha County, WI · Area source ↗

Mailing address

Not researched for this route

Published contact for the care team that authorized services. Direct specific care-plan and service-authorization questions to that team.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider Management and provider-portal access

Official page read
Phone866-937-2783Published email

ContractInquiries@communitycareinc.org

Provider Management and provider-portal access

Published hours

Monday-Friday, 8am-4:30pm (portal support page; time zone not specified there)

Product, plan and location

medicare · medicaid
Wisconsin

Published service area

PACE program: Kenosha, Milwaukee, Racine and Waukesha counties, as listed in the PACE-specific FAQ. Other Community Care programs have different areas; individual functional/financial screening and enrollment through the local ADRC remain required.

Kenosha County, WI · Milwaukee County, WI · Racine County, WI · Waukesha County, WI · Area source ↗

Mailing address

Not researched for this route

Menu guidance in the source record

Option 2 (published)

Menus can change. No live call verification is claimed.

Provider portal access and login support / Provider Management. Hotline also serves other Community Care programs; identify PACE and the member when appropriate.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Claims Customer Service

Official page read
Phone866-937-2783Published hours

Monday-Friday, 8am-4:30pm (portal support page; time zone not specified there)

Product, plan and location

medicare · medicaid
Wisconsin

Published service area

PACE program: Kenosha, Milwaukee, Racine and Waukesha counties, as listed in the PACE-specific FAQ. Other Community Care programs have different areas; individual functional/financial screening and enrollment through the local ADRC remain required.

Kenosha County, WI · Milwaukee County, WI · Racine County, WI · Waukesha County, WI · Area source ↗

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1 (published)

Menus can change. No live call verification is claimed.

Questions about claim submission in the Claims Submission Portal. Hotline also serves other Community Care programs; identify the correct program.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

PACE Member Rights Specialist

Official page read
Phone866-992-6600Fax

262-827-4044

Published email

MemberRights@communitycareinc.org

Secure member-rights, grievance and appeal correspondence

Published hours

Not published in this record

Product, plan and location

medicare · medicaid
Wisconsin

Published service area

PACE program: Kenosha, Milwaukee, Racine and Waukesha counties, as listed in the PACE-specific FAQ. Other Community Care programs have different areas; individual functional/financial screening and enrollment through the local ADRC remain required.

Kenosha County, WI · Milwaukee County, WI · Racine County, WI · Waukesha County, WI · Area source ↗

Mailing address
Community Care, Member Rights Specialist, 205 Bishop's Way, Brookfield, WI 53005

PACE member grievances and appeals

PACE grievances, appeals and help understanding member rights. The source links a secure email channel; use that channel for private information. TTY 711.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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