DialClerk Directory

Cook Children's Health Plan

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

fax prior auth

Medical and behavioral health prior authorization fax — STAR Kids

Official page read
Phone

No phone listed for this route

Fax

682-303-0005

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

For providers pending Secure Provider Portal access; toll-free fax 1-844-843-0005. Portal is the preferred submission route.

View source ↗ · Source checked 2026-10-24

Report an update

fax prior auth

Medical and behavioral health prior authorization fax — STAR and CHIP

Official page read
Phone

No phone listed for this route

Fax

682-885-8402

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Texas

Mailing address

Not researched for this route

For providers pending portal access; also used for STAR NICU infant admission and additional-information requests referencing the referral number. NICU additional days go to ProgenyHealth fax 1-484-229-9749.

View source ↗ · Source checked 2026-10-24

Report an update

prior authorization

Peer-to-peer scheduling with medical director

Official page read
Phone682-303-8248Published hours

Not published in this record

Product, plan and location

medicaid · chip
Texas

Mailing address

Not researched for this route

Schedule a peer-to-peer discussion about an adverse determination.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice