DialClerk Directory

Hospitals and health systems

Covenant Health (Knoxville)

Phone, published email, fax, addresses and the next step for your office.

3 contact routesNo directory research calls placed

patient billing

Business office — bill questions

Official page read
Phone833-287-1560Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address

Not researched for this route

Business office for online bill pay and bill questions (Covenant Health hospitals, Covenant Medical Group, Diagnostics, Oncology Group). Some facilities listed on the page bill separately.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial assistance department

Official page read
Phone865-374-3000Published hours

Monday through Friday 8 a.m. – 4:30 p.m.

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address

Not researched for this route

Financial assistance questions, Monday through Friday 8 a.m.–4:30 p.m. (the Pay a Bill page also lists this number for LeConte Health and Rehabilitation Center bills).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Centralized Release of Information

Official page read
Phone865-374-5269Fax

865-374-2033

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address
Centralized Release of Information Department 1400 CenterPoint Blvd, Suite 172 Knoxville, TN 37932

Medical records requests

Centralized Release of Information Department for Covenant Health; requests by fax, mail or secure digital form (call to request). Processing target 10 days.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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