Mailing addressCentralized Release of Information Department
1400 CenterPoint Blvd, Suite 172
Knoxville, TN 37932
Medical records requests
Centralized Release of Information Department for Covenant Health; requests by fax, mail or secure digital form (call to request). Processing target 10 days.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
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Call preparation · editorial guide
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Find other published document channels. Confirm the department and purpose before sending any records.
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Recipient department and exact document request
Required release or authorization
Secure return contact and existing request reference
Questions to resolve
Is this the correct destination for this document type?
Is there a secure portal or required form?
How is receipt confirmed?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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A request does not create an account or start a call. Use business contact information only. No patient information.
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