Hospitals and health systems

Cullman Regional Medical Center

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

patient billing

Customer Service — hospital bills

Official page read
Phone256-737-2986Published email

customerservice@cullmanregional.com

Hospital billing questions and concerns; no records or completed aid-application submission is inferred.

Published hours

Monday-Friday, 8 a.m.-4:30 p.m.

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

General questions or concerns about hospital bills. Separately billed physician fees are distinct.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial Counselor — last names A-L

Official page read
Phone256-737-2678Published hours

Monday-Friday, 8 a.m.-4:30 p.m.

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Physical address
Ground floor, main hospital, 1912 Alabama Highway 157, Cullman, AL 35058

In-person financial-assistance policy/application pickup; not an application mailing destination.

The counselor-assignment sections specify A-L here and M-Z at 256-737-2677. A separate mailed-copy paragraph lists Customer Service 256-737-2986. Retain the explicit last-name assignment.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial Counselor — last names M-Z

Official page read
Phone256-737-2677Published hours

Monday-Friday, 8 a.m.-4:30 p.m.

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Financial-assistance explanation and application help for last names M-Z; eligibility is reviewed by the hospital.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Medical Records — authorization and release

Official page read
Phone256-737-2502Fax

256-737-2504

Published email

cullmanregional@vital-chart.com

Completed medical-records request forms via hospital-designated Vital Chart partner; not a hospital-owned email domain.

Published hours

Monday-Friday, 8 a.m.-4:30 p.m.

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address
Cullman Regional Medical Records Department, PO Box 1108, Cullman, AL 35056

Completed medical-records request form with witness signature.

Physical address
Professional Office Building 1, second floor, Suite 260, 1948 AL Highway 157, Cullman, AL 35058

Physical Medical Records office.

Covers Cullman Regional, its medical group and Hartselle Health Park. The hospital publishes Vital Chart as its health-information partner and directs completed request forms to this partner mailbox. Mailed forms require a witness signature.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

Patient portal — access request help

Official page read
Phone256-737-2500Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Medical Records staff arrange the activation email for a patient portal account; this differs from the general records department phone.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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