Cullman Regional Medical Center

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Customer Service — hospital bills

Official page read
Phone256-737-2986Published email

customerservice@cullmanregional.com

Hospital billing questions and concerns; no records or completed aid-application submission is inferred.

Published hours

Monday-Friday, 8 a.m.-4:30 p.m.

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

General questions or concerns about hospital bills. Separately billed physician fees are distinct.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial Counselor — last names A-L

Official page read
Phone256-737-2678Published hours

Monday-Friday, 8 a.m.-4:30 p.m.

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Physical address
Ground floor, main hospital, 1912 Alabama Highway 157, Cullman, AL 35058

In-person financial-assistance policy/application pickup; not an application mailing destination.

The counselor-assignment sections specify A-L here and M-Z at 256-737-2677. A separate mailed-copy paragraph lists Customer Service 256-737-2986. Retain the explicit last-name assignment.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial Counselor — last names M-Z

Official page read
Phone256-737-2677Published hours

Monday-Friday, 8 a.m.-4:30 p.m.

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Financial-assistance explanation and application help for last names M-Z; eligibility is reviewed by the hospital.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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