Datavant (formerly Ciox Health)

Datavant publishes this customer-service phone and email for questions about medical-record requests. New record requests must be sent directly to the medical facility using its applicable instructions. The published Phoenix mailing address is corporate correspondence only; it is not a verified record-request or authorization destination.

Public eDelivery login page publishes this pair under Technical Assistance / Contact Information. It serves the invoice-and-PIN eDelivery workflow. No generic record submission fax or email is inferred.

Current Provider Request Tool terms revised April 24, 2026 and Patient Request Tool terms revised February 23, 2026 both publish this address for website issues or submission questions. Provider tool is for US healthcare-provider treatment requests. This support address is not a universal facility record-submission endpoint; direct clinical/treatment/billing questions to the provider.

The current public HealthForms status page publishes this support email for FMLA/disability form requests and a confirmation-ID tracking tool. Scope is this form workflow, not all Datavant medical record requests. Rendered source excerpt is preserved because raw HTTP retrieval looped.

Public client-portal page says Datavant clients who have not been invited should email this address to request access. It does not establish a general requester-status or patient-record intake mailbox.

Rendered current Smart Request FAQ explicitly gives this number and live chat for additional login/password assistance. Static HTML was a loading shell; rendered excerpt is preserved. No support hours or direct email is published in this inspected FAQ.

Official Record Request help page links its medical-record invoice payment service at https://www.paycioxhealth.com/pay/ and says no login or enrollment is required. The destination retrieval returned a permanent redirect error in this collection; this line preserves the current official linking page without claiming a completed payment or endpoint acceptance.