Delta Dental of New Mexico

Dental insurance

Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.

provider services

Provider Relations — credentialing, contracting, office updates, toolkit, EFT, claims questions (New Mexico)

Official page read
Phone877-395-9420

Provider Relations — credentialing, contracting, office updates, toolkit, EFT, claims questions (New Mexico)

Published email

ProviderRelations@deltadentalnm.com

Provider Relations — credentialing, contracting, office updates, toolkit, EFT, claims questions (New Mexico)

Published hours

Monday-Friday 8 a.m.-4:30 p.m. MST

Product, plan and location

dental
New Mexico

Mailing address

Not researched for this route

Page: for dental providers and office staff. Local (505) 855-7111.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Employer-sponsored plan customer service — eligibility, claims and coverage (New Mexico)

Official page read
Phone877-395-9420

Employer-sponsored plan customer service — eligibility, claims and coverage (New Mexico)

Published email

customerservice@deltadentalnm.com

Employer-sponsored plan customer service — eligibility, claims and coverage (New Mexico)

Published hours

Monday-Friday 8 a.m.-4:30 p.m. MST; DASI automated service 24/7

Product, plan and location

dental
New Mexico

Mailing address

Not researched for this route

Page: customer service team for eligibility, claims and coverage information. DASI easy reference card for dental offices is available on the page.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

Appeals and grievances mailbox (New Mexico)

Official page read
Phone

No phone listed for this route

Published email

appeals@deltadentalnm.com

Appeals and grievances mailbox (New Mexico)

Published hours

Not published in this record

Product, plan and location

dental
New Mexico

Mailing address

Not researched for this route

Page: file an appeal or grievance using the downloadable form.

View source ↗ · Source checked 2026-10-25

Report an update

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Call preparation · editorial guide

Make the call count.

Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.

Have ready in your secure workspace

  • Dental plan and subscriber information
  • CDT codes, tooth numbers, surfaces and planned service dates
  • Predetermination, claim and attachment references

Questions to resolve

  • Which plan network and benefit limitations apply?
  • Are radiographs, narratives or periodontal charts required?
  • Is this a predetermination or a required authorization?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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For the people making the calls

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