Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.
provider services
Provider customer service — group plans (Washington)
Provider customer service — group plans (Washington)
Published hours
Monday-Friday, 5am-5pm Pacific
Product, plan and location
dental Washington
Mailing address
Not researched for this route
Listed under 'Provider' on the contact page. For dental offices; eligibility, claim status and predetermination questions. Claim status can also be checked in the provider online account.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.
Have ready in your secure workspace
Dental plan and subscriber information
CDT codes, tooth numbers, surfaces and planned service dates
Predetermination, claim and attachment references
Questions to resolve
Which plan network and benefit limitations apply?
Are radiographs, narratives or periodontal charts required?
Is this a predetermination or a required authorization?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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