Send paper claims via USPS (some carriers don't deliver to PO boxes). Also used for ADA dental predetermination paper forms. Electronic claims/PA via Availity.
Electronic claims via Availity or Optum iEDI/Change Healthcare with payer ID DEVOT. Paper claims by USPS to the P.O. Box; the same box receives ADA forms for Devoted Dental Network predeterminations.
Mailing addressHealth Network One Claims
P.O. Box 21608
Fort Lauderdale, FL 33335-1608
Claims from HN1-contracted providers for Devoted Florida members.
Menu guidance in the source record
Option 2
Menus can change. No live call verification is claimed.
2026 Devoted partner guide: in Florida, PT/OT/ST, gastroenterology, urology, dermatology and podiatry are delegated to Health Network One (HN1). Providers contracted with HN1 send claims to HN1; providers contracted only with Devoted follow Devoted standard claims.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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How did your call go?
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
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Call preparation · editorial guide
Make the call count.
Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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