Diagnostic Laboratory of Oklahoma

Labs and diagnostic testing

Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.

Location records

50 location records. Each record retains its published address and contact details.

Different source programs can refer to the same physical place. Counts describe location records and do not measure unique facilities.

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lab client services

Client Services and general inquiries - toll free (option 2)

Official page read
Phone800-891-2917Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Oklahoma

Mailing address

Not researched for this route

Menu guidance in the source record

Option 2 for Customer Service

Menus can change. No live call verification is claimed.

Healthcare professionals: DLO account, specimens, supplies, billing and sales. Local OKC line (405) 608-6100 also published.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

Client Services and general inquiries - Oklahoma City local (option 2)

Official page read
Phone405-608-6100Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Oklahoma

Mailing address

Not researched for this route

Menu guidance in the source record

Option 2 for Customer Service

Menus can change. No live call verification is claimed.

Local OKC line for the same Client Services team.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

Specimen pickup (option 3)

Official page read
Phone800-891-2917Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Oklahoma

Mailing address

Not researched for this route

Menu guidance in the source record

Option 3 for specimen pickup (toll free); same option on local (405) 608-6100

Menus can change. No live call verification is claimed.

Courier/specimen pickup scheduling for client practices.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

test orders

Supplies (option 4)

Official page read
Phone800-891-2917Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Oklahoma

Mailing address

Not researched for this route

Menu guidance in the source record

Option 4 for supplies (toll free); same option on local (405) 608-6100

Menus can change. No live call verification is claimed.

Supply orders; the page links a Supply Order Form.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

Client billing

Official page read
Phone888-321-0155Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Oklahoma

Mailing address

Not researched for this route

Published as 'Client Billing' for healthcare-professional (client) invoice questions; patient bill questions use the separate patient billing line.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient billing questions

Official page read
Phone888-241-7742Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Oklahoma

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1 for English or option 2 for Spanish, then option 5

Menus can change. No live call verification is claimed.

For questions about a DLO patient bill or invoice. Billing Customer Service.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

IT support help desk

Official page read
Phone800-697-9302Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Oklahoma

Mailing address

Not researched for this route

Published as 'IT Support Help Desk' under Healthcare Professionals (connectivity/interface support).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

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Call preparation · editorial guide

Make the call count.

Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.

Have ready in your secure workspace

  • Lab and test name from the order or bill
  • Ordering practice and existing order reference
  • The specific administrative question

Questions to resolve

  • Is this the performing laboratory and correct support team?
  • What secure channel handles this order, result or billing question?
  • Are there test-specific submission or specimen instructions?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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