Hospitals and health systems

ECU Health

Phone, published email, fax, addresses and the next step for your office.

10 contact routesNo directory research calls placed

patient billing

ECU Health hospital billing — Central Business Office

Official page read

Phone800-788-4473Published hours

Monday through Friday, 8:30 a.m. – 5 p.m.

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

ECU Health P.O. Box 8423 Greenville, NC 27835

Billing correspondence

Hospital bills, payments by phone and financial assistance applications (local 252-847-4472). Mailed payments: P.O. Box 71095, Charlotte, NC 28272-1095; written correspondence: P.O. Box 8423, Greenville, NC 27835.

View source ↗ · Source checked 2026-10-25 · financial assistance: Central Business Office ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

ECU Health Physicians billing

Official page read

Phone855-249-2842Published hours

Monday through Friday, 8:30 a.m. – 5 p.m.

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Not researched for this route

Physician (ECU Health Physicians) bills; patient payments by mail to ECU Health Physicians, P.O. Box 63019, Charlotte, NC 28263-3019.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

ECU Health financial counselor call center

Official page read

Phone252-744-1884Published hours

Monday-Friday, 8 a.m. to 5 p.m.

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Not researched for this route

Financial counselors (also ECU Health Physicians financial assistance questions).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — ECU Health Medical Center (Greenville)

Official page read

Phone252-847-4469Fax

252-847-8169

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Attention Health Information Management Services P.O. Box 6028 Greenville, NC 27834

Medical records requests

HIM Services for the Greenville campus (#8 Doctor's Park).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — ECU Health Bertie Hospital

Official page read

Phone252-794-6651Fax

252-794-6777

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Attention Health Information Management Services PO Box 40 Windsor, NC 27983

Medical records requests

Bertie Hospital (Windsor) medical records.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — ECU Health Beaufort Hospital

Official page read

Phone252-975-4235Fax

252-948-4832

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Attention Health Information Management Services 628 E. 12th Street Washington, NC 27889

Medical records requests

Beaufort Hospital (Washington, NC) medical records.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — ECU Health Chowan Hospital

Official page read

Phone252-482-6234Fax

252-482-6466

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Attention Health Information Management Services P.O. Box 629 Edenton, NC 27932

Medical records requests

Chowan Hospital (Edenton) medical records.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — ECU Health Duplin Hospital

Official page read

Phone910-296-2644Fax

910-296-2034

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Attention Health Information Management Services P.O. Box 278 Kenansville, NC 28349

Medical records requests

Duplin Hospital (Kenansville) medical records.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

ECU Health Patient Transfer Center (direct admits)

Official page read

Phone800-816-7264Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Not researched for this route

Direct admits/transfers to any ECU Health hospital (local 252-847-7777); a transfer center nurse collects patient, admitting provider and level-of-care details.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

ECU Health referrals (252-84-REFER) and referral status

Official page read

Phone252-847-0097Fax

252-847-3337

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Not researched for this route

Fax clinical records and insurance information for referrals (including transplant referrals); referral status via CareLink or 252-847-0097.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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ECU Health

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