ECU Health

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

ECU Health hospital billing — Central Business Office

Official page read
Phone800-788-4473Published hours

Monday through Friday, 8:30 a.m. – 5 p.m.

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address
ECU Health P.O. Box 8423 Greenville, NC 27835

Billing correspondence

Hospital bills, payments by phone and financial assistance applications (local 252-847-4472). Mailed payments: P.O. Box 71095, Charlotte, NC 28272-1095; written correspondence: P.O. Box 8423, Greenville, NC 27835.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

ECU Health Physicians billing

Official page read
Phone855-249-2842Published hours

Monday through Friday, 8:30 a.m. – 5 p.m.

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Not researched for this route

Physician (ECU Health Physicians) bills; patient payments by mail to ECU Health Physicians, P.O. Box 63019, Charlotte, NC 28263-3019.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

ECU Health financial counselor call center

Official page read
Phone252-744-1884Published hours

Monday-Friday, 8 a.m. to 5 p.m.

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Not researched for this route

Financial counselors (also ECU Health Physicians financial assistance questions).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice