Element Care PACE

Member services

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

member services

Element Care PACE — enrollment and eligibility questions

Official page read
Phone877-803-5564Published hours

Not published in this record

Product, plan and location

pace
Massachusetts

Mailing address

Not researched for this route

Page states service area is all of Essex County, the Merrimack Valley and parts of Greater Boston (north-east Middlesex County); a ZIP/town service area list is on the site. TTY 711. Helps with eligibility and MassHealth application.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Beverly center

Official page read
Phone978-712-3360Published hours

Not published in this record

Product, plan and location

pace
Massachusetts

Mailing address

Not researched for this route

Physical address
100 Cummings Center, Suite 166D, Beverly, MA 01915

PACE center location

Center phone/address on the Element Care PACE locations list. The page notes alternative care sites offer more limited services than a full PACE center.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Brighton (Chestnut Hill) center

Official page read
Phone857-299-0371Published hours

Not published in this record

Product, plan and location

pace
Massachusetts

Mailing address

Not researched for this route

Physical address
130 Chestnut Hill Avenue, Brighton, MA 02135

PACE center location

Center phone/address on the Element Care PACE locations list. The page notes alternative care sites offer more limited services than a full PACE center.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Gloucester center

Official page read
Phone978-283-7375Published hours

Not published in this record

Product, plan and location

pace
Massachusetts

Mailing address

Not researched for this route

Physical address
29A Emerson Avenue, Gloucester, MA 01930

PACE center location

Center phone/address on the Element Care PACE locations list. The page notes alternative care sites offer more limited services than a full PACE center.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Lowell center

Official page read
Phone978-513-7300Published hours

Not published in this record

Product, plan and location

pace
Massachusetts

Mailing address

Not researched for this route

Physical address
166 Central Street, Lowell, MA 01852

PACE center location

Center phone/address on the Element Care PACE locations list. The page notes alternative care sites offer more limited services than a full PACE center.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Lynn — Market Street center

Official page read
Phone781-595-4717Published hours

Not published in this record

Product, plan and location

pace
Massachusetts

Mailing address

Not researched for this route

Physical address
62 Market Street, Lynn, MA 01901

PACE center location

Center phone/address on the Element Care PACE locations list. The page notes alternative care sites offer more limited services than a full PACE center.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Lynn — Woodland North center

Official page read
Phone781-715-6608Published hours

Not published in this record

Product, plan and location

pace
Massachusetts

Mailing address

Not researched for this route

Physical address
235 Woodland North, Lynn, MA 01904

PACE center location

Center phone/address on the Element Care PACE locations list. The page notes alternative care sites offer more limited services than a full PACE center.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Methuen center

Official page read
Phone978-686-2807Published hours

Not published in this record

Product, plan and location

pace
Massachusetts

Mailing address

Not researched for this route

Physical address
14 Ingalls Court, Methuen, MA 01844

PACE center location

Center phone/address on the Element Care PACE locations list. The page notes alternative care sites offer more limited services than a full PACE center.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

Have ready in your secure workspace

  • Exact plan name and member contact instructions
  • Consent and representation requirements
  • A clear request with no unnecessary medical detail

Questions to resolve

  • Can you discuss this request with the authorized office representative?
  • Which team can resolve the member question?
  • What is the next step and reference number?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice