DialClerk Directory

EMI Health

Member services

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

member services

Customer service — claims, benefits and eligibility

Official page read
Phone800-662-5851Published email

cs@emihealth.com

Customer service — claims, benefits and eligibility

Published hours

Monday–Friday, 6 a.m.–6 p.m. Mountain Time

Product, plan and location

Confirm the exact product or service
Arizona · Florida · Georgia · Idaho · Michigan · Nevada · Ohio · Pennsylvania · Texas · Utah

Published service area

Product-dependent states: group benefits AZ/GA/TX/UT; individual and marketplace dental/vision availability varies

Mailing address

Not researched for this route

Physical address
5101 S Commerce Drive, Murray, UT 84107

Published administrative address.

View source ↗ · Source checked 2026-10-22 · emi about ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

Have ready in your secure workspace

  • Exact plan name and member contact instructions
  • Consent and representation requirements
  • A clear request with no unnecessary medical detail

Questions to resolve

  • Can you discuss this request with the authorized office representative?
  • Which team can resolve the member question?
  • What is the next step and reference number?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

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For the people making the calls

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on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

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