Health plans and insurers

Employee Benefit Management Services (EBMS)

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

provider services

Provider questions - claims, eligibility and pre-certification service

Official page read

Phone406-869-5555

Provider questions (claims, pre-certification service)

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Provider page says to call this number with questions about submitting electronic claims, claim status, e-payments or the pre-certification service. EBMS is a third-party administrator for self-funded employer plans; Each employer plan differs: the number on the member's ID card is authoritative for that plan. EBMS ID cards list provider customer service, inpatient pre-authorization numbers and the claims address.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Main customer service line (all audiences)

Official page read

Phone800-777-3575Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address

1550 Liberty Ridge Drive, Suite 330, Wayne, PA 19087

Corporate office

Toll-free main number shown in the header and footer of the EBMS provider page. The ID card for the specific plan lists dedicated customer service numbers; use those first.

View source ↗ · Source checked 2026-10-25 · EBMS FAQ: ID card provider section lists provider phone, inpatient pre-authorization number and claims address ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

Availity (EBMS electronic partner) - eligibility 270/271 and claim status 276/277 requirements

Official page read

Phone800-973-3957

Availity transaction requirements and pricing

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

EBMS directs providers to Availity for electronic claim submission and for HIPAA 5010 Eligibility (270/271) and Claim Status (276/277) transactions; the number is Availity's line for requirements and pricing, not an EBMS claims line. EBMS payer ID is not stated on this page; confirm on the member ID card.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

miBenefits portal - eligibility, claims and payment information

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

EBMS provider page: get 24/7 access to EBMS eligibility, claims and payment information through the miBenefits portal; claims status also available via Availity. E-payments via Zelis.

View source ↗ · Source checked 2026-10-25 · Provider page describing miBenefits, Availity and Zelis ↗

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Employee Benefit Management Services (EBMS)

Provider questions - claims, eligibility and pre-certification service

Main customer service line (all audiences)

Availity (EBMS electronic partner) - eligibility 270/271 and claim status 276/277 requirements

miBenefits portal - eligibility, claims and payment information

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Share a call experience

Suggest a correction

Found the contact. Still need to make the call?

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Employee Benefit Management Services (EBMS)

How did your call go?

Share a call experience

Suggest a correction

Found the contact. Still need to make the call?

Put payer follow-upon your office’s worklist.

See how it could work for your practice

Put payer follow-up
on your office’s worklist.