DialClerk Directory

Eurofins Viracor

Labs and diagnostic testing

Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.

lab client services

Client Services, ordering assistance and billing

Official page read
Phone800-305-5198Fax

816-347-0143

Published email

info@viracor.eurofinsus.com

Published hours

Monday 7:00 AM-5:00 PM CST; Tuesday-Friday 7:00 AM-6:00 PM CST; Saturday 8:00 AM-4:00 PM CST; dedicated after-hours representative for urgent needs

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
18000 W 99th St., Ste.#10 Lenexa, KS 66219

Corporate headquarters / laboratory

Published as 'Client Services and Billing' and 'Ordering Assistance' for providers using Viracor transplant/infectious-disease/immunology testing. Non-urgent requests such as supply orders or account setup can use the contact form.

View source ↗ · Source checked 2026-10-25 · Tools for Providers page: Client Service team phone, hours, fax and email ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Change order / add-on test request fax

Official page read
Phone

No phone listed for this route

Fax

816-347-0143

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Page says to complete the Change Order Form and fax it to this number when the initial order was placed manually; specimens are stored 14 days for add-on testing. Interface or Retriever orders should be changed through that same method.

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.

Have ready in your secure workspace

  • Lab and test name from the order or bill
  • Ordering practice and existing order reference
  • The specific administrative question

Questions to resolve

  • Is this the performing laboratory and correct support team?
  • What secure channel handles this order, result or billing question?
  • Are there test-specific submission or specimen instructions?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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