eviCore healthcare (Evernorth)

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

eviCore — all health plans — client services (program questions)

Official page read
Phone800-575-4517

EviCore client services for program questions or concerns.

Published email

clientservices@evicore.com

EviCore client services for program questions or concerns.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For EviCore program-related questions or concerns. Not for submitting a prior authorization. Source: EviCore 'Health Plan Contact Information' guide (July 2026) on evicore.com. Request online first (EviCore provider portal at evicore.com); phone is for new requests, urgent requests and case status. Confirm the member's plan uses EviCore for the requested service before calling. Not for claims or eligibility questions (call the health plan).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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