Health plans and insurers

Excellus BlueCross BlueShield

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

claims

Medical customer care — eligibility, benefits and claims

Official page read
Phone800-920-8889Published hours

Monday–Thursday 8 a.m.–5 p.m.; Friday 9 a.m.–5 p.m. Eastern. Closed weekdays noon–1 p.m.

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Observe the published midday closure.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

dental

Dental customer care

Official page read
Phone800-724-1675Published hours

Monday–Thursday 8 a.m.–5 p.m.; Friday 9 a.m.–5 p.m. Eastern. Closed weekdays noon–1 p.m.

Product, plan and location

dental
New York

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Pharmacy help desk and medication review

Official page read
Phone800-920-8889Fax

800-956-2397

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

Provider website help desk

Official page read
Phone800-278-1247Published hours

Monday–Thursday 8 a.m.–4:30 p.m.; Friday 9 a.m.–4:30 p.m. Eastern

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Claims and correspondence mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address
Excellus BlueCross BlueShield P.O. Box 21146 Eagan, MN 55121

Claims and correspondence

View source ↗ · Source checked 2026-10-22

Report an update

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