Express Scripts TRICARE Pharmacy

Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy prior auth

TRICARE pharmacy prior authorization

Official page read
Phone866-684-4488Published hours

Not published in this record

Product, plan and location

tricare
National contact — confirm product and location

Mailing address

Not researched for this route

Military Rx provider page: Call-In Prior Authorizations (866) 684-4488; call-in prescriptions (877) 283-3858; prescription fax (877) 250-8255. PA fax 866-684-4477 not shown on this page. Corrected 2026-10-21 from +18666844488.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

TRICARE pharmacy general customer service line for providers

Official page read
Phone877-363-1303Published hours

Not published in this record

Product, plan and location

tricare
National contact — confirm product and location

Mailing address

Not researched for this route

Express Scripts Military Rx provider page.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

TRICARE call-in prescriptions

Official page read
Phone877-283-3858Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

  • PBM name and the pharmacy identifiers on the card
  • Drug, formulation and prescription information
  • Prescriber details and previous review reference

Questions to resolve

  • Is this processed under the medical or pharmacy benefit?
  • What is the correct review and submission channel?
  • Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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