DialClerk Directory

First Coast Service Options (MAC JN)

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Provider contact center - Florida and USVI

Official page read
Phone888-664-4112Published hours

Mon-Fri 8am-4pm ET/CT

Product, plan and location

other
Florida

Mailing address

Not researched for this route

Have NPI, PTAN, last 5 of TIN. Alt 866-454-9007.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider contact center - Puerto Rico

Official page read
Phone877-908-8433Published hours

Mon-Fri 8am-4pm ET

Product, plan and location

other
Puerto Rico

Mailing address

Not researched for this route

Alt 877-715-1921.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

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For the people making the calls

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on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

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