Florida Health Care Plans

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

Prior Authorizations / Central Referrals Department

Official page read
Phone386-238-3230Fax

386-238-3253

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address
Florida Health Care Plans Central Referrals Department P.O. Box 9910 Daytona Beach, FL 32120-0348

Mailing address printed on the FHCP prior authorization form.

Fax the FHCP prior authorization/referral form with supporting clinical documentation. URGENT requests must be called in before submission. Routine determinations may take up to 7 calendar days (Medicare) or 14 (other lines). Non-urgent services should not be scheduled until approval.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Central Referrals toll-free fax and phone

Official page read
Phone800-352-9824 ext. 3230Fax

855-442-8398

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Toll-free alternates printed on the FHCP prior authorization form. The referral guide gives the toll-free phone with extension 3230 for Central Referrals.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Utilization Review — inpatient admissions

Official page read
Phone386-676-7187Fax

386-615-4058

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Inpatient authorizations (including inpatient mental health) are handled by FHCP Utilization Review; the admitting facility contacts UR and faxes documentation. Not for outpatient referrals (use Central Referrals).

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

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  • Ordering and rendering provider details
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  • Existing authorization or submission reference

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  • Which documents are missing, and where should they be sent?
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