Franciscan Health (Franciscan Alliance)

Records, fax and other contacts

Find other published document channels. Confirm the department and purpose before sending any records.

fax other

Health information management / medical records release — provider requests

Official page read
Phone317-528-2700Fax

219-845-7139

Published email

MedicalRecords@FranciscanAlliance.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Indiana · Illinois

Mailing address

Not researched for this route

Providers submit requests on letterhead identifying the Franciscan location. Fax/email only for records/imaging requests — do not send orders or medical records. Questions: 317-528-2700.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Medical records request status (patients)

Official page read
Phone610-994-7500Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Indiana · Illinois

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1

Menus can change. No live call verification is claimed.

Check status of a submitted medical records request (option 1). Patient requests use the same fax/email as provider requests.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find other published document channels. Confirm the department and purpose before sending any records.

Have ready in your secure workspace

  • Recipient department and exact document request
  • Required release or authorization
  • Secure return contact and existing request reference

Questions to resolve

  • Is this the correct destination for this document type?
  • Is there a secure portal or required form?
  • How is receipt confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice