DialClerk Directory

Franklin Regional Council of Governments — Cooperative Public Health Service

Public health departments

Find county, city and regional public-health contacts. Choose the specific program and jurisdiction before calling or sending a report.

public health

Cooperative public health — FRCOG administrative routing

Official page read
Phone413-774-3167Published email

info@frcog.org

Public department or service mailbox; routine administrative inquiries.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Published service area

Health-agent services: Ashfield, Bernardston, Buckland, Charlemont, Colrain, Conway, Gill, Hawley, Heath, Leyden, Monroe, Rowe and Shelburne. Public-health nursing also serves Erving and Northfield. Specific services differ by member town.

Franklin County, MA · Area source ↗

Mailing address

Not researched for this route

Physical address
12 Olive Street, Suite 2, Greenfield, MA 01301

Published public-health office location; separate mailing purpose is not established unless specified.

Published FRCOG main office routes administrative inquiries to CPHS. General organization mailbox; no staff email used.

View source ↗ · Source checked 2026-10-22 · 2025 Census county-subdivision geography for the explicitly served municipality or municipalities ↗ · 2025 Census county-subdivision file used for the explicit town crosswalk ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find county, city and regional public-health contacts. Choose the specific program and jurisdiction before calling or sending a report.

Have ready in your secure workspace

  • The county or city and the program needed
  • Your office callback information
  • Any reporting instructions from the department, kept in your secure workspace

Questions to resolve

  • Does this program serve the requested location?
  • Is this the daytime or after-hours route?
  • What is the approved document-submission channel?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice