DialClerk Directory

Freedom Health, Inc.

Member services

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

member services

Freedom Health contact line (member/general)

Official page read
Phone800-401-2740Published hours

Oct 1–Mar 31: 7 days, 8 a.m.–8 p.m. ET; Apr 1–Sep 30: Mon–Fri, 8 a.m.–8 p.m. ET

Product, plan and location

medicare advantage
Florida

Mailing address
P.O. Box 151137 ATTN: Freedom Health Tampa, FL 33684

General correspondence to Freedom Health.

General/member contact for Freedom Health (Florida Medicare Advantage HMO, an Elevance Health company). The site has no provider-specific section; a general fax (813-506-6150) is listed without a stated purpose and is withheld. Providers should use the number on the member ID card for provider services.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

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  • Exact plan name and member contact instructions
  • Consent and representation requirements
  • A clear request with no unnecessary medical detail

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  • Can you discuss this request with the authorized office representative?
  • Which team can resolve the member question?
  • What is the next step and reference number?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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