DialClerk Directory

Hospitals and health systems

Hartford HealthCare

Phone, published email, fax, addresses and the next step for your office.

15 contact routesNo directory research calls placed

patient billing

Billing customer service (877-HHC-BILL)

Official page read
Phone877-442-2455Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Hartford HealthCare hospital and physician billing questions; secure messaging via MyChartPLUS.

View source ↗ · Source checked 2026-10-25 · Contact page lists Billing/Customer Service 877-HHC-BILL (877.442.2455) ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance — financial coordinators

Official page read
Phone877-442-2455Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Call for a 30-day account hold while applying for financial assistance; a financial coordinator evaluates income, household size and medical expenses. Same number as billing customer service.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Hartford HealthCare Transfer Center (including LifeStar)

Official page read
Phone860-972-1233Published hours

24/7 (per transfer center description)

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Single call for emergent, non-emergency and behavioral health transfers to Backus, Charlotte Hungerford, Hartford Hospital, HOCC, Midstate, St. Vincent's, Windham and others; verifies insurance, eligibility and authorization (waived when EMTALA applies).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Refer a patient (provider referral line)

Official page read
Phone877-649-3288Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Refer a patient to a Hartford HealthCare facility by phone or the online referral form. Specialty care referral service (Medical Group): 855.300.6933.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Hartford HealthCare Medical Group specialty care referral service

Official page read
Phone855-300-6933Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Specialty care referral service for Hartford HealthCare Medical Group.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Credentialing Verification Organization (CVO) — medical staff applications and verifications

Official page read
Phone860-972-9093Fax

860-972-7040

Credentialing documents.

Published email

HHC.CVO@hhchealth.org

Credentialing applications and verifications.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address
Hartford HealthCare CVO 1290 Silas Deane Highway, 1st Floor Wethersfield, CT 06109

Credentialing correspondence.

Start the membership/privileges application before beginning work at any Hartford HealthCare affiliated hospital; also handles provider verifications not found online.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Hartford Hospital / Institute of Living

Official page read
Phone860-972-4764Fax

860-545-2328

Release-of-information authorizations.

Published email

HHCROI@hhchealth.org

Release-of-information forms (systemwide HHC ROI mailbox).

Published hours

Mon–Fri 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Mail, fax, drop off or email the Authorization to Disclose/Obtain Health Information form. Healthcare-provider requests fax: 860.545.6764. Same contacts serve Hartford HealthCare at Home and Natchaug Hospital.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Backus Hospital

Official page read
Phone860-823-6382Fax

860-892-2723

Release-of-information authorizations.

Published email

HHCROI@hhchealth.org

Release-of-information forms (systemwide HHC ROI mailbox).

Published hours

Mon–Fri 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Mail, fax, drop off or email the Authorization to Disclose/Obtain Health Information form.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Charlotte Hungerford Hospital

Official page read
Phone860-496-6670Fax

860-496-6633

Release-of-information authorizations.

Published email

HHCROI@hhchealth.org

Release-of-information forms (systemwide HHC ROI mailbox).

Published hours

Mon–Fri 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Mail, fax, drop off or email the Authorization to Disclose/Obtain Health Information form.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — The Hospital of Central Connecticut

Official page read
Phone860-224-5686Fax

860-224-5920

Release-of-information authorizations.

Published email

HHCROI@hhchealth.org

Release-of-information forms (systemwide HHC ROI mailbox).

Published hours

Mon–Fri 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Mail, fax, drop off or email the Authorization to Disclose/Obtain Health Information form.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — MidState Medical Center

Official page read
Phone203-694-8040Fax

203-694-7605

Release-of-information authorizations.

Published email

HHCROI@hhchealth.org

Release-of-information forms (systemwide HHC ROI mailbox).

Published hours

Mon–Fri 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Mail, fax, drop off or email the Authorization to Disclose/Obtain Health Information form.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Manchester Memorial Hospital

Official page read
Phone860-533-2930Fax

860-533-2941

Release-of-information authorizations.

Published email

HHCROI@hhchealth.org

Release-of-information forms (systemwide HHC ROI mailbox).

Published hours

Mon–Fri 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Mail, fax, drop off or email the Authorization to Disclose/Obtain Health Information form.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — St. Vincent's Medical Center

Official page read
Phone203-576-5193Fax

203-581-6556

Release-of-information authorizations.

Published email

HHCROI@hhchealth.org

Release-of-information forms (systemwide HHC ROI mailbox).

Published hours

Mon–Fri 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Mail, fax, drop off or email the Authorization to Disclose/Obtain Health Information form. Healthcare-provider requests fax: 203.576.5314.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Windham Hospital

Official page read
Phone860-456-6743Fax

860-456-6885

Release-of-information authorizations.

Published email

WCMHHIMCorrespondence@hhchealth.org

Windham HIM correspondence.

Published hours

Mon–Fri 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Windham Hospital HIM correspondence.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Rushford

Official page read
Phone860-852-1049Fax

860-346-9038

Release-of-information authorizations.

Published email

RushfordHIMDepartment@hhchealth.org

Rushford HIM requests.

Published hours

Mon–Fri 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address

Not researched for this route

Rushford behavioral health records.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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