Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
claims
Paper claims — Paper Processing Facility (electronic payer ID HPSJ-MVHP)
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Phone
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Published hours
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Product, plan and location
medicaid · dsnp California
Mailing addressHealth Plan of San Joaquin/Health Plan Advantage D-SNP
Paper Processing Facility
P.O. Box 211395
Eagan, MN 55121-2195
Initial and corrected paper claims.
Submit claims electronically (Trizetto, Office Ally, Waystar, SSI, Smart Data Solutions, FinThrive; payer ID HPSJ-MVHP) unless documentation is required; initial and corrected paper claims for Medi-Cal and Advantage D-SNP go to this address. Claim questions: Customer Service or your Provider Services representative.
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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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