DialClerk Directory

Healthplex (UnitedHealthcare Dental)

Dental insurance

Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.

provider services

Healthplex commercial PPO (Dentcare) provider services

Official page read
Phone877-363-4627

Healthplex commercial PPO (Dentcare) provider services

Published hours

8 a.m.-5 p.m. ET Monday-Friday (IVR 24/7)

Product, plan and location

dental · commercial
National contact — confirm product and location

Mailing address
Claim disputes or appeals: P.O. Box 30569 Salt Lake City, UT 84130-0569

Healthplex commercial PPO (Dentcare) provider services

Client reference guide: payer ID 52133; claims, PTE and corrected claims to P.O. Box 30567, Salt Lake City, UT 84130-0567; claim disputes or appeals to P.O. Box 30569, Salt Lake City, UT 84130-0569. Clients include Excellus BCBS, Amida Care, CDPHP, VNS Health/SelectHealth, Univera Healthcare.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Healthplex government programs provider services

Official page read
Phone877-282-7012

Healthplex government programs provider services

Published hours

8 a.m.-5 p.m. ET Monday-Friday (IVR 24/7)

Product, plan and location

dental · medicaid
National contact — confirm product and location

Mailing address
Claims and PTE: P.O. Box 30605 Salt Lake City, UT 84130-0605

Healthplex government programs provider services

Client reference guide: payer ID 52133; claims/PTE/corrected claims to P.O. Box 30605, Salt Lake City, UT 84130-0605; claim disputes or appeals to P.O. Box 30569, Salt Lake City, UT 84130-0569.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.

Have ready in your secure workspace

  • Dental plan and subscriber information
  • CDT codes, tooth numbers, surfaces and planned service dates
  • Predetermination, claim and attachment references

Questions to resolve

  • Which plan network and benefit limitations apply?
  • Are radiographs, narratives or periodontal charts required?
  • Is this a predetermination or a required authorization?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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