DialClerk Directory

Healthy U (University of Utah Health Plans)

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Healthy U Medicaid claims and eligibility

Official page read
Phone801-213-4104Published email

uuhp@hsc.utah.edu

General Healthy U Medicaid line-of-business inquiries; not designated as an electronic claim-submission mailbox.

Published hours

Customer service: Monday–Friday, 7 a.m.–7 p.m. (time zone not specified for this section)

Product, plan and location

medicaid
Utah

Mailing address
University of Utah Health Plans Attention: Claims Department PO Box 45180 Salt Lake City, UT 84145-0180

Paper claims submission address published on the University of Utah Health Plans contact page.

The department table explicitly assigns 801-213-4104 to Healthy U Medicaid Claims/Eligibility. The same page separately lists a general provider toll-free number, Healthy U member toll-free number and Provider Relations numbers; they are not substituted for this Medicaid department route.

View source ↗ · Source checked 2026-10-22

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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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