Hospitals and health systems

Heart of America Medical Center

Phone, published email, fax, addresses and the next step for your office.

24 contact routesNo directory research calls placed

patient billing

Business Office — billing, insurance and Community Care questions

Official page read
Phone701-776-5261Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Official bill-pay page directs billing/insurance and Community Care application assistance to the Business Office at this number. The insurance-representative subsection additionally publishes extension 2392; that extension is not asserted for every billing or assistance request. No general footer fax is repurposed as a records or assistance submission fax.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Health Information Services — release of information

Official page read
Phone701-776-5455 ext. 2305

HAMC Health Information Services / Medical Records assistance using the published departmental base and extension.

Fax

701-776-5448

Fax expressly listed within the current Release of Information / Health Information Services instructions; follow the signed request workflow.

Published email

hamcroi@hamc.com

Questions and requests to HAMC Health Information Services, as published with the ROI instructions.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address
Heart of America Medical Center, Health Information Services, 2975 Highway 2 East, Rugby, ND 58368

Explicit Medical Records office address for submitting completed release requests by mail.

Menu guidance in the source record

Extension 2305.

Menus can change. No live call verification is claimed.

Current patient-forms ROI block explicitly publishes 701-776-5455 extension 2305, hamcroi@hamc.com, and fax 701-776-5448 with the Health Information Services mailing address. The fax also appears as the hospital’s general fax; its use here is supported by the ROI block itself, not inferred from the footer. The page describes MyChart requests for a patient’s own records and signed release forms for other requests; confirm the applicable authorization and submission workflow. The current hospital address is corroborated separately; no broad secure-email or unrestricted PHI-intake permission inferred.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

Compliance Department — patient grievance voicemail

Official page read
Phone701-776-5455 ext. 2307

HAMC Compliance Department voicemail for patient grievance/compliance reporting, following the page’s stated escalation steps.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Menu guidance in the source record

Extension 2307; page identifies voicemail.

Menus can change. No live call verification is claimed.

Published grievance/compliance reporting route after concerns have been raised with staff or the department. Reports may be anonymous according to the source. This is facility compliance routing, not an insurance appeal.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Rugby hospital — main contact and current location

Official page read
Phone701-776-5261

Medical Center / Rugby Hospital general contact.

TTY phone701-776-5043

Medical Center TDD as labelled on the current Contact page.

Fax

701-776-5448

General Medical Center fax as labelled on the Contact page; no unrestricted referrals, prescriptions or records submission role inferred.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Physical address
2975 Highway 2 East Rugby, ND 58368

Current Medical Center/Rugby Hospital location, explicitly identified by Contact and Locations pages. This does not establish a general document-mail destination or departmental arrival instructions.

Current Contact and Locations pages identify the Medical Center/Rugby Hospital here. The official About page says patients were welcomed to the new Highway 2 hospital on September 30, 2024; that is the source-reported hospital opening event, not a phone introduction date. Do not use an older CMS location as proof of the present operating hospital address. Department extensions use the separately published 701-776-5455 base. General fax and TDD are explicitly labelled; department-specific document uses require their own instructions.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Rugby Clinic — appointments and contact

Official page read
Phone701-776-5235

Named HAMC clinic contact; confirm appointment/referral workflow.

Fax

701-776-5297

Published fax for this named clinic; accepted referral, prescription or records document types not established in the reviewed contact block.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Physical address
2975 Highway 2 East Rugby, ND 58368

Named clinic location on the official Contact/Locations pages; no general specimen-shipping or records-mail role inferred.

Current hospital-owned Contact page publishes this clinic-specific phone, fax and location; these do not replace the hospital or another clinic contacts. Exact fax document types, appointment availability and hours are not established by the contact block.

View source ↗ · Source checked 2026-10-22 · hamc locations ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Dunseith Clinic — contact

Official page read
Phone701-244-5694

Named HAMC clinic contact; confirm appointment/referral workflow.

Fax

701-244-5329

Published fax for this named clinic; accepted referral, prescription or records document types not established in the reviewed contact block.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Physical address
215 Main St. SE Dunseith, ND 58329

Named clinic location on the official Contact/Locations pages; no general specimen-shipping or records-mail role inferred.

Current hospital-owned Contact page publishes this clinic-specific phone, fax and location; these do not replace the hospital or another clinic contacts. Exact fax document types, appointment availability and hours are not established by the contact block.

View source ↗ · Source checked 2026-10-22 · hamc locations ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Maddock Clinic — contact

Official page read
Phone701-438-2555

Named HAMC clinic contact; confirm appointment/referral workflow.

Fax

701-438-2551

Published fax for this named clinic; accepted referral, prescription or records document types not established in the reviewed contact block.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Physical address
301 Roosevelt Ave. Maddock, ND 58348

Named clinic location on the official Contact/Locations pages; no general specimen-shipping or records-mail role inferred.

Current hospital-owned Contact page publishes this clinic-specific phone, fax and location; these do not replace the hospital or another clinic contacts. Exact fax document types, appointment availability and hours are not established by the contact block.

View source ↗ · Source checked 2026-10-22 · hamc locations ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Rugby Clinic — published toll-free contact

Official page read
Phone800-235-0075

Rugby Clinic toll-free contact.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Published specifically in the Rugby Clinic contact block, alongside its local 701-776-5235 phone. This toll-free number is not labelled a national hospital/operator contact or a different clinic number.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Pharmacy Clinic — direct contact

Official page read
Phone701-776-2531

HAMC Pharmacy Clinic contact; confirm purpose with clinic.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Published specifically for the Pharmacy Clinic at 2975 Highway 2 East, Rugby. This is not automatically a pharmacy refill, prescribing, prior-authorization, dispensing or medication-shipping channel.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Surgery — direct contact and published fax

Official page read
Phone701-776-7000

Published Surgery department contact.

Fax

701-776-7005

Surgery fax published in the current Contact page; exact forms/referral submissions not established there.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

The current Contact page publishes this Surgery phone/fax at 2975 Highway 2 East, Rugby. The separately listed Surgical Clinic extension is a distinct published route; no equivalence is inferred.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Admissions — published department extension

Official page read
Phone701-776-5455 ext. 2000

Admissions departmental contact; extension 2000.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Published Admissions contact reached using the listed departmental base and extension. No dedicated fax, email, operating hours or general referral/document-submission role is established for this extension.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Business Office — contact-directory extension

Official page read
Phone701-776-5455 ext. 2392

Business Office departmental contact; extension 2392.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

The Contact page explicitly gives Business Office as 701-776-5455 extension 2392. The Bill Pay page separately gives 701-776-5261, with extension 2392 for its insurance-representative subsection. Both source-published base numbers are preserved; this entry does not replace the existing Bill Pay route or assert the bases are equivalent.

View source ↗ · Source checked 2026-10-22 · hamc billpay ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

CPR class sign-up — department extension

Official page read
Phone701-776-5455 ext. 2153

CPR sign-up departmental contact; extension 2153.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Published CPR sign-up contact reached using the listed departmental base and extension. No dedicated fax, email, operating hours or general referral/document-submission role is established for this extension.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Durable Medical Equipment — department extension

Official page read
Phone701-776-5455 ext. 2458

Durable Medical Equipment departmental contact; extension 2458.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Published Durable Medical Equipment contact reached using the listed departmental base and extension. No dedicated fax, email, operating hours or general referral/document-submission role is established for this extension.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Rehab and Wellness — department extension

Official page read
Phone701-776-5455 ext. 2209

Rehab & Wellness departmental contact; extension 2209.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Published Rehab & Wellness contact reached using the listed departmental base and extension. No dedicated fax, email, operating hours or general referral/document-submission role is established for this extension.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Treatment / Oncology — department extension

Official page read
Phone701-776-5455 ext. 2303

Treatment/Oncology departmental contact; extension 2303.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Published Treatment/Oncology contact reached using the listed departmental base and extension. No dedicated fax, email, operating hours or general referral/document-submission role is established for this extension.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Nurse Help Line — published contact

Official page read
Phone844-811-7358

Published Nurse Help Line contact.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

The Contact page labels this Nurse Help Line. No clinical triage outcome, emergency replacement, eligibility or hours are inferred from that contact block.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Laboratory — departmental contact

Official page read
Phone701-776-5455 ext. 2290

Laboratory departmental contact; extension 2290.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Published Laboratory contact reached using the listed departmental base and extension. No dedicated fax, email, operating hours or general referral/document-submission role is established for this extension.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Radiology — manager contact

Official page read
Phone701-776-5455 ext. 2255

Radiology Manager departmental contact; extension 2255.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Published Radiology Manager contact reached using the listed departmental base and extension. No dedicated fax, email, operating hours or general referral/document-submission role is established for this extension.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Pharmacy — director contact

Official page read
Phone701-776-5455 ext. 2261

Pharmacy Director departmental contact; extension 2261.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Published Pharmacy Director contact reached using the listed departmental base and extension. No dedicated fax, email, operating hours or general referral/document-submission role is established for this extension.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Surgical Clinic — department extension

Official page read
Phone701-776-5455 ext. 2398

Surgical Clinic departmental contact; extension 2398.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Published Surgical Clinic contact reached using the listed departmental base and extension. No dedicated fax, email, operating hours or general referral/document-submission role is established for this extension.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Marketing department phone and published footer email

Official page read
Phone701-776-5455 ext. 2744

Marketing departmental contact; extension 2744.

Published email

marketing@hamc.com

Published footer mailto target; no visible address label in the retained raw text, department-specific submission role or secure clinical-document acceptance established.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

The department directory labels extension 2744 Marketing. The current footer separately links mailto:marketing@hamc.com through an icon with no address text in the raw normalized extraction. The email is retained as the published footer target; a labelled department-specific email purpose or equivalence with the Marketing phone is not established. Patient records, referrals, prescriptions and secure clinical-document intake are not established for this mailbox.

View source ↗ · Source checked 2026-10-22 · hamc contact ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Cancer Patient Care Fund — application submission email

Official page read
Phone

No phone listed for this route

Published email

mmckay@hamc.com

Completed Cancer Patient Care Fund applications, as expressly described on the Patient Forms page. Confirm current program instructions before sending; no broader secure clinical-document intake inferred.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

The Patient Forms page specifically says the completed Cancer Patient Care Fund application may be emailed to the Good Samaritan Health Services Foundation Director at this address or dropped at hospital admissions. This is that fund application workflow only, not a general foundation, billing, records, referral or universal assistance email; funding and eligibility are not established.

View source ↗ · Source checked 2026-10-22

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patient billing

Insurance acceptance questions — patient account representative

Official page read
Phone701-776-5261 ext. 2392

Patient account representative for questions about whether HAMC accepts the person’s insurance, as published in the bill-pay FAQ.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Menu guidance in the source record

Extension 2392; published for insurance-acceptance questions.

Menus can change. No live call verification is claimed.

The bill-pay FAQ directs questions about whether HAMC accepts a person’s insurance to a patient account representative at (701) 776-5261 extension 2392. This route does not establish coverage, network participation, eligibility or a payment decision. The extension is not assigned to every billing or Community Care request. The page’s Click to Call ext. 2392 button links only the base telephone number; the extension is explicitly supported by the adjacent text and visible button label. The Contact directory separately publishes Business Office at 701-776-5455 extension 2392; no equivalence between those bases is asserted.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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