Heart of America Medical Center

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Business Office — billing, insurance and Community Care questions

Official page read
Phone701-776-5261Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Official bill-pay page directs billing/insurance and Community Care application assistance to the Business Office at this number. The insurance-representative subsection additionally publishes extension 2392; that extension is not asserted for every billing or assistance request. No general footer fax is repurposed as a records or assistance submission fax.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Cancer Patient Care Fund — application submission email

Official page read
Phone

No phone listed for this route

Published email

mmckay@hamc.com

Completed Cancer Patient Care Fund applications, as expressly described on the Patient Forms page. Confirm current program instructions before sending; no broader secure clinical-document intake inferred.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

The Patient Forms page specifically says the completed Cancer Patient Care Fund application may be emailed to the Good Samaritan Health Services Foundation Director at this address or dropped at hospital admissions. This is that fund application workflow only, not a general foundation, billing, records, referral or universal assistance email; funding and eligibility are not established.

View source ↗ · Source checked 2026-10-22

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patient billing

Insurance acceptance questions — patient account representative

Official page read
Phone701-776-5261 ext. 2392

Patient account representative for questions about whether HAMC accepts the person’s insurance, as published in the bill-pay FAQ.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Menu guidance in the source record

Extension 2392; published for insurance-acceptance questions.

Menus can change. No live call verification is claimed.

The bill-pay FAQ directs questions about whether HAMC accepts a person’s insurance to a patient account representative at (701) 776-5261 extension 2392. This route does not establish coverage, network participation, eligibility or a payment decision. The extension is not assigned to every billing or Community Care request. The page’s Click to Call ext. 2392 button links only the base telephone number; the extension is explicitly supported by the adjacent text and visible button label. The Contact directory separately publishes Business Office at 701-776-5455 extension 2392; no equivalence between those bases is asserted.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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