Hendrick Health (Abilene)

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Business Services — customer service (hospital billing)

Official page read
Phone325-670-2437Fax

325-670-2332

Published email

businessoffice@hendrickhealth.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address
1900 Pine St. Abilene, TX 79601

Hendrick Health address shown with Business Services contacts

Hendrick Health hospital billing customer service; toll-free 1-800-670-0412 also listed.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Resource Assistance — financial counselors

Official page read
Phone325-670-4160Fax

325-670-2589

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Financial counselors for patients unable to pay in full or uninsured; financial assistance eligibility.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Medicaid information (Business Services)

Official page read
Phone325-670-2903Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

Business Services Medicaid information line.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Hendrick Clinic — business services

Official page read
Phone325-670-2950Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Listed under Business Services contacts for Hendrick Clinic (physician clinic) accounts.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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