Highmark Clinical Services for authorization inquiries that cannot be handled in Availity (preferred method), Southeastern and Northeastern Pennsylvania regions. Central and Western PA clinical services share the regional provider service numbers.
HealthHelp-managed prior authorization (page lists cardiology, sleep studies and radiation oncology) for HHO Duals and HHO Medicaid patients, by fax or phone; HealthHelp SSO through NaviNet also available.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.
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