Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Pennsylvania Central - professional providers

Official page read

Phone866-731-8080Published hours

Mon-Fri 8am-5pm ET (varies)

Product, plan and location

commercial · medicare advantage
Pennsylvania

Mailing address

Not researched for this route

Highmark quick reference dated Feb 2024.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Pennsylvania Central - facility providers

Official page read

Phone866-803-3708Published hours

Mon-Fri 8am-5pm ET (varies)

Product, plan and location

commercial · medicare advantage
Pennsylvania

Mailing address

Not researched for this route

Highmark quick reference dated Feb 2024.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Pennsylvania Southeastern - all provider types

Official page read

Phone844-945-5525Published hours

Mon-Fri 8am-5pm ET (varies)

Product, plan and location

commercial · medicare advantage
Pennsylvania

Mailing address

Not researched for this route

Highmark quick reference dated Feb 2024.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Pennsylvania Western - professional providers

Official page read

Phone800-547-3627Published hours

Mon-Fri 8am-5pm ET (varies)

Product, plan and location

commercial · medicare advantage
Pennsylvania

Mailing address

Not researched for this route

Highmark quick reference dated Feb 2024.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Pennsylvania Western - facilities

Official page read

Phone800-242-0514Published hours

Mon-Fri 8am-5pm ET (varies)

Product, plan and location

commercial · medicare advantage
Pennsylvania

Mailing address

Not researched for this route

Highmark quick reference dated Feb 2024.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Delaware

Official page read

Phone800-346-6262Published hours

Mon-Fri 8am-5pm ET (varies)

Product, plan and location

commercial · medicare advantage
Delaware

Mailing address

Not researched for this route

Highmark quick reference dated Feb 2024.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

West Virginia - all provider types

Official page read

Phone800-543-7822Published hours

Mon-Fri 8am-5pm ET (varies)

Product, plan and location

commercial · medicare advantage
West Virginia

Mailing address

Not researched for this route

Highmark quick reference dated Feb 2024.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

New York (WNY and NENY)

Official page read

Phone800-950-0051Published hours

Mon-Fri 8am-5pm ET (varies)

Product, plan and location

commercial · medicare advantage
New York

Mailing address

Not researched for this route

Highmark quick reference dated Feb 2024.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Highmark Health Options Delaware (Medicaid)

Official page read

Phone844-325-6251Published hours

Mon-Fri 8am-5pm ET (varies)

Product, plan and location

medicaid
Delaware

Mailing address

Not researched for this route

Highmark quick reference dated Feb 2024.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Highmark Health Options West Virginia (Medicaid)

Official page read

Phone833-957-0020Published hours

Mon-Fri 8am-5pm ET (varies)

Product, plan and location

medicaid
West Virginia

Mailing address

Not researched for this route

Highmark quick reference dated Feb 2024.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Contact you calledWhen you called (your local time)

Minutes until a person answered / you stopped waitingOutcome

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Suggest a correction

Contact to correctWhat needs correcting?Proposed public informationOfficial page that supports the correctionThis is public organization information only. I have not included patient, member, claim or private contact details. Privacy notice.

Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

Practice NPI and tax ID, kept in your secure workspace
Exact product name and member ID card
A one-sentence request and your office callback number

Questions to resolve

Does this team handle this plan and state?
Which department owns the next step?
What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

Provider services

How did your call go?

Share a call experience

Suggest a correction

Make the call count.

Have ready in your secure workspace

Questions to resolve

Found the contact. Still need to make the call?

Put payer follow-upon your office’s worklist.

See how it could work for your practice

Put payer follow-up
on your office’s worklist.