Hoag

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient financial services — hospital billing (Newport Beach and Irvine)

Official page read
Phone949-764-8400Published email

PFS@hoag.org

Published hours

Monday–Friday, 8:30 a.m.–4:00 p.m. (closed holidays)

Product, plan and location

Confirm the exact product or service
California

Mailing address
Hoag Business Center 2975 Red Hill Ave, Suite 200 Costa Mesa, CA 92626

Patient Financial Services written correspondence and payments.

Hoag patient financial services representatives for hospital bill questions and payment arrangements.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial counselors — financial assistance applications

Official page read
Phone949-764-5564Fax

949-764-7031

Published email

FC@hoag.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address
Patient Financial Services (Attn: Charity Care Specialist) 2975 Red Hill Ave, Suite 200 Costa Mesa, CA 92626

Completed financial assistance applications.

Financial counselors help with financial assistance/charity care applications (contact immediately after discharge or completion of services). Completed applications may be faxed, emailed to PFS or mailed to Attn: Charity Care Specialist.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial assistance application requests

Official page read
Phone949-764-8413Published hours

Monday–Friday, 8:30 a.m.–4:30 p.m.

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Request a financial assistance application form by phone.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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