DialClerk Directory

Humana Dental (CompBenefits)

Dental insurance

Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.

provider services

Dental provider Customer Care — benefits, claims, eligibility and appeals questions

Official page read
Phone800-833-2223

Dental provider Customer Care — benefits, claims, eligibility and appeals questions

Published hours

8 a.m. - 8 p.m. ET

Product, plan and location

dental · medicare advantage · commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Provider manual (Dec 2025): call for benefits, claims, copayments, allowed amounts and fee schedules, grievances/appeals and eligibility. Also the number for a provider claims dispute; note the reference number issued.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

FEDVIP dental provider Customer Care

Official page read
Phone877-692-2468

FEDVIP dental provider Customer Care

Published hours

9 a.m. - 7 p.m. ET

Product, plan and location

dental · fehb
National contact — confirm product and location

Mailing address

Not researched for this route

Provider manual lists this for FEDVIP members' dental questions.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Humana Dental claims office — paper claims and pretreatment (includes federal claims)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address
Humana Dental claims office P.O. Box 14611 Lexington, KY 40512-4611

Humana Dental claims office — paper claims and pretreatment (includes federal claims)

Manual says this address includes federal claims. Electronic payer ID 73288 (Medicare Advantage, group dental and on-exchange dental products).

View source ↗ · Source checked 2026-10-25

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claims

CompBenefits claims office — individual dental products (paper claims)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address
CompBenefits claims office P.O. Box 14283 Lexington, KY 40512-4283

CompBenefits claims office — individual dental products (paper claims)

Electronic payer ID CX021 for individual dental products (such as Complete Dental) per manual. Submit separately from Humana Dental if a patient has both CarePlus MA and individual plans.

View source ↗ · Source checked 2026-10-25

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provider services

Dental provider relations mailbox — demographic changes, fee schedules, claims inquiries

Official page read
Phone

No phone listed for this route

Published email

DentalService@humana.com

Dental provider relations mailbox — demographic changes, fee schedules, claims inquiries

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address

Not researched for this route

Manual: participating providers email for provider education, demographic changes, adding a location or dentist, claims inquiries, fee schedule questions, directory concerns; also secure-email reconsideration of an unresolved claim dispute (30-45 day response).

View source ↗ · Source checked 2026-10-25

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provider enrollment credentialing

Dental credentialing and recredentialing mailbox

Official page read
Phone

No phone listed for this route

Published email

DentalCredentialing@humana.com

Dental credentialing and recredentialing mailbox

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address

Not researched for this route

Manual: credentialing questions, request a credentialing application, CAQH ProView access.

View source ↗ · Source checked 2026-10-25

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appeals grievances

Humana Dental grievance and appeals — mailing address

Official page read
Phone800-233-4013

Humana Dental grievance and appeals — mailing address

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address
Humana Grievance and Appeals P.O. Box 14638 Lexington, KY 40512-4638

Humana Dental grievance and appeals — mailing address

Manual prints 800-233-4013 directly beneath this appeals address. Provider appeals on behalf of the covered person need authorization (AOR) from the covered person.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

CompBenefits grievance and appeals — mailing address

Official page read
Phone800-342-5209

CompBenefits grievance and appeals — mailing address

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address
CompBenefits Grievance and Appeals P.O. Box 14729 Lexington, KY 40512-4729

CompBenefits grievance and appeals — mailing address

Manual prints 800-342-5209 directly beneath this appeals address.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

Availity Essentials client services (Humana Dental payer space)

Official page read
Phone800-282-4548

Availity Essentials client services (Humana Dental payer space)

Published hours

Monday-Friday, 8 a.m. - 8 p.m. ET

Product, plan and location

dental
National contact — confirm product and location

Mailing address

Not researched for this route

Manual: Availity Client Services for administrator questions; Humana Dental eligibility, claim status and remittance run through Availity.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.

Have ready in your secure workspace

  • Dental plan and subscriber information
  • CDT codes, tooth numbers, surfaces and planned service dates
  • Predetermination, claim and attachment references

Questions to resolve

  • Which plan network and benefit limitations apply?
  • Are radiographs, narratives or periodontal charts required?
  • Is this a predetermination or a required authorization?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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