ICW Group (workers compensation)

ICW Group's workers' compensation claims FAQ: send all medical-treatment-related bills to the Clinton, Iowa P.O. box. Other claim-related bills and reimbursement requests use a different San Diego P.O. box or fax and are not medical bills. The page also gives 800.877.1111 for questions the FAQ does not answer. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

ICW Group's California claims contact sheet (written for policyholders) lists this as its general claims status and support line; use it to identify the adjuster on a California claim. The same number also takes new-claim reports, which are for employers or injured workers, not provider billing. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

ICW Group's claims contact sheet for other states lists this as general claims status and support; use it to identify the adjuster on a claim. The same number also takes new-claim reports, which are for employers or injured workers, not provider billing. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

Medical Provider Network (MPN) coordinator listed on ICW Group's claims contact sheets, for questions about network participation and finding Premier MPN providers. Not for bill status. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.