DialClerk Directory

Imagine360

Member services

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

member services

Member and general line (member support, plan clients)

Official page read
Phone800-827-7223Published email

myplan@imagine360.com

Member questions

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
1550 Liberty Ridge Dr. Wayne, PA 19087

Corporate office

This is a self-funded plan administrator, so each employer plan differs: the provider number, claim address and payer ID printed on the member's ID card are authoritative. Contact page: members call 800-827-7223 or the number on the back of the ID card for help with care or a bill; myplan@imagine360.com is the member email. Providers are directed to a web contact form (no provider phone, fax or claim address is published). Imagine360 acts as TPA on its core offering.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

Have ready in your secure workspace

  • Exact plan name and member contact instructions
  • Consent and representation requirements
  • A clear request with no unnecessary medical detail

Questions to resolve

  • Can you discuss this request with the authorized office representative?
  • Which team can resolve the member question?
  • What is the next step and reference number?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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