Imperial Health Plan of California

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

Utilization Management — outpatient pre-certification

Official page read
Phone800-708-8273Fax

626-283-5021

Published hours

Not published in this record

Product, plan and location

medicare advantage
California

Mailing address

Not researched for this route

Imperial Health Plan of California Medicare Advantage; source is the 2025 Medicare provider manual (still linked on the current provider page). UM phone and standard outpatient fax; do not combine multiple specialties in one fax.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Urgent/expedited pre-certification fax and referral status

Official page read
Phone626-838-5100

Referral status.

Fax

866-811-0455

Urgent/expedited pre-certification requests only.

Published hours

Not published in this record

Product, plan and location

medicare advantage
California

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1 for referral status

Menus can change. No live call verification is claimed.

Pre-certification referral form: urgent (expedited) requests by fax; call the main number option 1 to check referral status. A second standard fax (888-910-4412) also appears on the form.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Inpatient authorization fax

Official page read
Phone

No phone listed for this route

Fax

888-901-2526

Published hours

Not published in this record

Product, plan and location

medicare advantage
California

Mailing address

Not researched for this route

Imperial Health Plan of California Medicare Advantage; source is the 2025 Medicare provider manual (still linked on the current provider page). Inpatient UM fax.

View source ↗ · Source checked 2026-10-24

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Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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