Medicine manufacturers and support programs

IncyteCARES

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

provider services

IncyteCARES — JAKAFI and JAKAFI XR enrollment and benefits investigation

Official page read

Phone855-452-5234Fax

855-525-7207

Published hours

Monday-Friday, 8 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Current June 2026 forms offer enrollment and a benefits-investigation-only request. Use the JAKAFI or JAKAFI XR form matching the prescription; the shared contact does not make formulations or their prescription fields interchangeable. PAP requires separate financial information and review.

View source ↗ · Source checked 2026-10-22 · Current XR form with matching contacts ↗ · Current form links, online choices and hours ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

IncyteCARES — JAKAFI and JAKAFI XR enrollment gateway

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Official enrollment page provides separate online and printable choices for JAKAFI and JAKAFI XR. Choose the correct formulation at this gateway. No enrollment form was completed or submitted.

View source ↗ · Source checked 2026-10-22 · JAKAFI enrollment instructions ↗ · JAKAFI XR enrollment instructions ↗

Report an update

email other

IncyteCARES — JAKAFI health-data consent withdrawal

Official page read

Phone855-446-2983Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Page 5 of both current forms gives this number for withdrawal of consent to processing health data described in that consent. It is separate from enrollment, benefits investigation and fax intake.

View source ↗ · Source checked 2026-10-22 · Matching health-data-consent contact ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

IncyteCARES — OPZELURA PAP enrollment and supporting income documents

Official page read

Phone800-583-6964Fax

877-801-3840

Published hours

Monday-Friday, 8 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

IncyteCARES for OPZELURA PAP 6000 Park Lane Pittsburgh, PA 15275

Supporting proof-of-income documents mailed separately under the patient-page instructions; application and PA/appeal documents use the published fax. Not authorization withdrawal or patient payments.

Current March 2026 form directs completed form and PA/appeal decision copies to this fax. Its PAP is for uninsured or Medicare Part D patients with financial need; commercially insured patients are excluded from this PAP. The source separately directs required income documents to the listed mail destination. This is not the commercial copay program.

View source ↗ · Source checked 2026-10-22 · Current form link and provider PAP instructions ↗ · Supporting-income-documents mailing instructions ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

IncyteCARES — OPZELURA authorization withdrawal

Official page read

Phone800-583-6964Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

IncyteCARES for OPZELURA P.O. Box 7613 Overland Park, KS 66207

Written HIPAA authorization withdrawal or cancellation of the form’s income-verification authorization. Not PAP application intake, proof-of-income delivery or patient payments.

Page 2 permits HIPAA authorization withdrawal by this program phone or postal address. Page 3 directs cancellation of income-verification authorization in writing to the same address. The different 6000 Park Lane address is specifically for supporting income documents.

View source ↗ · Source checked 2026-10-22

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

IncyteCARES — OPZELURA optional education and research opt-out

Official page read

Phone

No phone listed for this route

Published email

privacy@incyte.com

Revoking the optional education/support contact consent or optional market-research contact consent on page 3 of the OPZELURA PAP form; not enrollment or medical-document submission.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The published email applies to the two optional communication permissions. HIPAA and income-verification authorization withdrawal use the distinct instructions on the same form.

View source ↗ · Source checked 2026-10-22

Report an update

patient assistance

OPZELURA copay — general brand support page questions

Official page read

Phone833-613-2333Published email

support@brightscrip.com

Questions and additional support for the copay savings program described on the general OPZELURA patient-support page; not PAP application or clinical-document intake.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Current general support page prints July 2026 and lists Brightscrip contacts. The vitiligo savings-card entry page publishes a different contact pair; preserve the exact program/page context. No precedence between those current pages is inferred.

View source ↗ · Source checked 2026-10-22

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

OPZELURA copay — vitiligo savings-card entry questions

Official page read

Phone800-204-3511Published email

service@upscriptdermatology.com

Questions and additional support on the vitiligo savings-card entry page; not the separate IncyteCARES PAP or a general prescription-document inbox.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Current vitiligo savings-card entry page prints July 2026 and lists Upscript contacts. Its role is kept separate from Brightscrip contacts on the general patient-support page; use the channel attached to the actual program page.

View source ↗ · Source checked 2026-10-22

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Contact you calledWhen you called (your local time)

Minutes until a person answered / you stopped waitingOutcome

Call experienceThis is my call experience. It contains no patient information and may be included in anonymous, moderated statistics. Privacy notice.

Suggest a contact correction

Suggest a correction

Contact to correctWhat needs correcting?Proposed public informationOfficial page that supports the correctionThis is public organization information only. I have not included patient, member, claim or private contact details. Privacy notice.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

IncyteCARES

How did your call go?

Share a call experience

Suggest a correction

Found the contact. Still need to make the call?

Put payer follow-upon your office’s worklist.

See how it could work for your practice

Put payer follow-up
on your office’s worklist.