DialClerk Directory

IncyteCARES

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient assistance

IncyteCARES — OPZELURA PAP enrollment and supporting income documents

Official page read
Phone800-583-6964Fax

877-801-3840

Published hours

Monday-Friday, 8 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
IncyteCARES for OPZELURA PAP 6000 Park Lane Pittsburgh, PA 15275

Supporting proof-of-income documents mailed separately under the patient-page instructions; application and PA/appeal documents use the published fax. Not authorization withdrawal or patient payments.

Current March 2026 form directs completed form and PA/appeal decision copies to this fax. Its PAP is for uninsured or Medicare Part D patients with financial need; commercially insured patients are excluded from this PAP. The source separately directs required income documents to the listed mail destination. This is not the commercial copay program.

View source ↗ · Source checked 2026-10-22 · Current form link and provider PAP instructions ↗ · Supporting-income-documents mailing instructions ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

OPZELURA copay — general brand support page questions

Official page read
Phone833-613-2333Published email

support@brightscrip.com

Questions and additional support for the copay savings program described on the general OPZELURA patient-support page; not PAP application or clinical-document intake.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Current general support page prints July 2026 and lists Brightscrip contacts. The vitiligo savings-card entry page publishes a different contact pair; preserve the exact program/page context. No precedence between those current pages is inferred.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

OPZELURA copay — vitiligo savings-card entry questions

Official page read
Phone800-204-3511Published email

service@upscriptdermatology.com

Questions and additional support on the vitiligo savings-card entry page; not the separate IncyteCARES PAP or a general prescription-document inbox.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Current vitiligo savings-card entry page prints July 2026 and lists Upscript contacts. Its role is kept separate from Brightscrip contacts on the general patient-support page; use the channel attached to the actual program page.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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