Inform Diagnostics

Labs and diagnostic testing

Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.

lab client services

Client Services - anatomic pathology (Coppell, TX)

Official page read
Phone866-588-3280Fax

866-688-3280

Published hours

Monday-Friday, 7 am-7 pm Central time

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
1111 S. Freeport Pkwy. Coppell, TX 75019

Headquarters and laboratory

Contact page: 'For general questions or help with our anatomic pathology services'. Headquarters and laboratory 1111 S. Freeport Pkwy., Coppell, TX 75019. The hematology/oncology line on the page notes services moved to fulgentoncology.com and is not captured.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Billing questions and pay-by-phone (888.FULGENT)

Official page read
Phone888-385-4368Published hours

Billing hours Monday-Friday, 7 am-7 pm Central time

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Contact page: 'For billing questions, please call 888.FULGENT (888.385.4368)'. Inform Diagnostics is a Fulgent Genetics company; the same billing line is used by Fulgent and its subsidiaries.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

Phoenix, AZ office

Official page read
Phone602-648-8900Fax

866-688-3280

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Arizona

Mailing address

Not researched for this route

Physical address
501 N 44th Street, Suite 200 Phoenix, AZ 85008

Inform Diagnostics Phoenix office

Office at 501 N 44th Street, Suite 200, Phoenix, AZ 85008 (fax shown is the same as headquarters).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

Needham, MA office and laboratory

Official page read
Phone857-229-1506Fax

617-969-3393

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Physical address
15 Crawford St., Suite 100 Needham, MA 02494

Inform Diagnostics Needham office and laboratory

Office and laboratory at 15 Crawford St., Suite 100, Needham, MA 02494.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.

Have ready in your secure workspace

  • Lab and test name from the order or bill
  • Ordering practice and existing order reference
  • The specific administrative question

Questions to resolve

  • Is this the performing laboratory and correct support team?
  • What secure channel handles this order, result or billing question?
  • Are there test-specific submission or specimen instructions?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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