provider services
Provider Services
medicaid · medicare advantage · dsnp
California
Not researched for this route
View source ↗ · Source checked 2026-10-20
Report an updateHealth plans and insurers
Phone, published email, fax, addresses and the next step for your office.
provider services
medicaid · medicare advantage · dsnp
California
Not researched for this route
View source ↗ · Source checked 2026-10-20
Report an updateclaims
No phone listed for this route
Published hoursNot published in this record
medicaid · dsnp
California
Medi-Cal and DualChoice paper claims.
Paper claims for IEHP Direct Medi-Cal and IEHP DualChoice (HMO D-SNP) members. Electronic payer ID IEHP1. Members assigned to a delegated IPA: bill the IPA.
View source ↗ · Source checked 2026-10-24
Report an updateclaims
No phone listed for this route
Published hoursNot published in this record
exchange
California
IEHP Covered paper claims.
Paper claims for IEHP Covered (Covered California) members. Electronic payer ID IECCA. ZIP+4 shown as published.
View source ↗ · Source checked 2026-10-24
Report an updateappeals grievances
No phone listed for this route
Published hoursNot published in this record
medicaid
California
Medi-Cal provider claim appeals.
Provider claim appeals/disputes for IEHP Medi-Cal. Claim appeals must be mailed (only pre-service appeals may be faxed). ZIP+4 shown as published.
View source ↗ · Source checked 2026-10-24
Report an updateappeals grievances
No phone listed for this route
Published hoursNot published in this record
dsnp
California
DualChoice provider claim appeals.
Provider claim appeals/disputes for IEHP DualChoice. ZIP+4 shown as published.
View source ↗ · Source checked 2026-10-24
Report an updateappeals grievances
No phone listed for this route
Published hoursNot published in this record
exchange
California
IEHP Covered provider claim appeals.
Provider claim appeals for IEHP Covered.
View source ↗ · Source checked 2026-10-24
Report an updatefax appeals
No phone listed for this route
Fax909-890-5748
Pre-service appeals only.
Published hoursNot published in this record
Confirm the exact product or service
California
Mailed appeal requests per the provider appeals process page.
Only pre-service (authorization) appeals submitted by providers may be faxed; all claims appeals must be mailed. Written pre-service appeals may also be mailed to the address shown.
View source ↗ · Source checked 2026-10-24
Report an updatepharmacy prior auth
MedImpact Customer Contact Center for providers and pharmacies.
Fax858-790-7100
Prior authorization requests.
Published hoursNot published in this record
Confirm the exact product or service
California
Not researched for this route
IEHP pharmacy-benefit questions and prescriber PA submissions through MedImpact. Medi-Cal outpatient pharmacy benefits are administered by Medi-Cal Rx.
View source ↗ · Source checked 2026-10-24
Report an updateemail other
No phone listed for this route
Published emailPublished hoursNot published in this record
Confirm the exact product or service
California
Not researched for this route
Claim status (276/277) EDI trading-partner onboarding questions.
View source ↗ · Source checked 2026-10-24
Report an updateHelp the next office
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
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