Health plans and insurers

Inland Empire Health Plan (IEHP)

Phone, published email, fax, addresses and the next step for your office.

9 contact routesNo directory research calls placed

provider services

Provider Services

Official page read
Phone909-890-2054Published hours

Mon-Fri 8am-5pm

Product, plan and location

medicaid · medicare advantage · dsnp
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

IEHP Direct paper claims mailing — Medi-Cal and DualChoice

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid · dsnp
California

Mailing address
IEHP Direct Claims P.O. Box 4349 Rancho Cucamonga, CA 91729-4349

Medi-Cal and DualChoice paper claims.

Paper claims for IEHP Direct Medi-Cal and IEHP DualChoice (HMO D-SNP) members. Electronic payer ID IEHP1. Members assigned to a delegated IPA: bill the IPA.

View source ↗ · Source checked 2026-10-24

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claims

IEHP Direct paper claims mailing — IEHP Covered

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

exchange
California

Mailing address
IEHP Direct Claims (IEHP Covered) P.O. Box 4409 Rancho Cucamonga, CA 91729-4349

IEHP Covered paper claims.

Paper claims for IEHP Covered (Covered California) members. Electronic payer ID IECCA. ZIP+4 shown as published.

View source ↗ · Source checked 2026-10-24

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appeals grievances

Medi-Cal claims appeals and disputes mailing

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address
Inland Empire Health Plan - Claims Appeals and Disputes P.O. Box 4319 Rancho Cucamonga, CA 91729-4349

Medi-Cal provider claim appeals.

Provider claim appeals/disputes for IEHP Medi-Cal. Claim appeals must be mailed (only pre-service appeals may be faxed). ZIP+4 shown as published.

View source ↗ · Source checked 2026-10-24

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appeals grievances

DualChoice (HMO D-SNP) claims appeals and disputes mailing

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

dsnp
California

Mailing address
Inland Empire Health Plan - Claims Appeals and Disputes P.O. Box 40 Rancho Cucamonga, CA 91729-4349

DualChoice provider claim appeals.

Provider claim appeals/disputes for IEHP DualChoice. ZIP+4 shown as published.

View source ↗ · Source checked 2026-10-24

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appeals grievances

IEHP Covered claims appeals mailing

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

exchange
California

Mailing address
IEHP Claims Appeal Resolution and Recovery Unit P.O. Box 4469 Rancho Cucamonga, CA 91729-4469

IEHP Covered provider claim appeals.

Provider claim appeals for IEHP Covered.

View source ↗ · Source checked 2026-10-24

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fax appeals

Provider pre-service appeals fax

Official page read
Phone

No phone listed for this route

Fax

909-890-5748

Pre-service appeals only.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address
IEHP P.O. Box 4289 Rancho Cucamonga, CA 91729-1800

Mailed appeal requests per the provider appeals process page.

Only pre-service (authorization) appeals submitted by providers may be faxed; all claims appeals must be mailed. Written pre-service appeals may also be mailed to the address shown.

View source ↗ · Source checked 2026-10-24

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pharmacy prior auth

MedImpact pharmacy prior authorization (IEHP Medicare / pharmacy benefit)

Official page read
Phone800-788-2949

MedImpact Customer Contact Center for providers and pharmacies.

Fax

858-790-7100

Prior authorization requests.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

IEHP pharmacy-benefit questions and prescriber PA submissions through MedImpact. Medi-Cal outpatient pharmacy benefits are administered by Medi-Cal Rx.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

EDI 276/277 trading partner onboarding

Official page read
Phone

No phone listed for this route

Published email

Ediclaims@iehp.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Claim status (276/277) EDI trading-partner onboarding questions.

View source ↗ · Source checked 2026-10-24

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