DialClerk Directory

Inland Empire Health Plan (IEHP)

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

Medi-Cal claims appeals and disputes mailing

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address
Inland Empire Health Plan - Claims Appeals and Disputes P.O. Box 4319 Rancho Cucamonga, CA 91729-4349

Medi-Cal provider claim appeals.

Provider claim appeals/disputes for IEHP Medi-Cal. Claim appeals must be mailed (only pre-service appeals may be faxed). ZIP+4 shown as published.

View source ↗ · Source checked 2026-10-24

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appeals grievances

DualChoice (HMO D-SNP) claims appeals and disputes mailing

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

dsnp
California

Mailing address
Inland Empire Health Plan - Claims Appeals and Disputes P.O. Box 40 Rancho Cucamonga, CA 91729-4349

DualChoice provider claim appeals.

Provider claim appeals/disputes for IEHP DualChoice. ZIP+4 shown as published.

View source ↗ · Source checked 2026-10-24

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appeals grievances

IEHP Covered claims appeals mailing

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

exchange
California

Mailing address
IEHP Claims Appeal Resolution and Recovery Unit P.O. Box 4469 Rancho Cucamonga, CA 91729-4469

IEHP Covered provider claim appeals.

Provider claim appeals for IEHP Covered.

View source ↗ · Source checked 2026-10-24

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fax appeals

Provider pre-service appeals fax

Official page read
Phone

No phone listed for this route

Fax

909-890-5748

Pre-service appeals only.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address
IEHP P.O. Box 4289 Rancho Cucamonga, CA 91729-1800

Mailed appeal requests per the provider appeals process page.

Only pre-service (authorization) appeals submitted by providers may be faxed; all claims appeals must be mailed. Written pre-service appeals may also be mailed to the address shown.

View source ↗ · Source checked 2026-10-24

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Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

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Call preparation · editorial guide

Make the call count.

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

Have ready in your secure workspace

  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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