Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
lab client services
Scheduling — Spokane exams (patients and referring offices)
Main scheduling line; physician-resources page says referring offices schedule by phone at this number. Have the physician order and any pre-authorization ready.
Billing line on the contact page. The billing page says Inland Imaging uses two billing systems, so a patient may have balances and statements in more than one system.
Billing Services team for patients, referring physicians and insurers; quotes are estimates based on what the referring physician is expected to order.
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Call preparation · editorial guide
Make the call count.
Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Have ready in your secure workspace
Lab and test name from the order or bill
Ordering practice and existing order reference
The specific administrative question
Questions to resolve
Is this the performing laboratory and correct support team?
What secure channel handles this order, result or billing question?
Are there test-specific submission or specimen instructions?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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